Pop-up form not showing on Mobile devices

Please make sure that Mobile devices selection is active for the form in question

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Please make sure you have not selected Show on Exit only for this form. If this is the case then your popup form wont show on mobile devices

Show on Exit only triggers the form when cursor is moved outside the browser area which is not possible on mobile devices

You can deploy a workaround for this by making a duplicate version of the same form and changing these settings for each version

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Desktop Version

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Mobile Version

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