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Why are the forms not showing in WordPress plugin?
Why are the forms not showing in WordPress plugin?
Liz Gannes avatar
Written by Liz Gannes
Updated over a week ago

If your forms are not showing in your WordPress plugin, please make sure that you are not logged in as a guest user or under a different account.


If you are logged in to the correct account, then please login to your MailMunch account through our homepage.

If you can see duplicate domains for the same site added to your account, one with your forms and subscribers in it and one with no forms, then follow the easy steps mentioned below.

Step 1: Click on the duplicate site which has no forms and subscribers in it.

Step 2: Click on the Site Settings link present on the bottom left of your screen.

Step 3: Click on General to edit your site information and business details.

Step 4: In the Site Info section, copy the Site Domain.

Step 5: In the Delete Site section, click on the DELETE SITE button.

Step 6: Open the correct site with forms and subscribers in it.

Step 7: Go to Site Settings > General > Site Domain, and paste the domain you copied earlier into the respective field.

Step 8: Open your WordPress plugin now, and you should be able to see your forms and subscribers there.

Note: Our plugin is designed to lookup the domain URL in your MailMunch account and if it does not find one, it will create a new one. Therefore, updating your security SSL (http to https) or changing your domain URL can cause this issue.

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